The credit card industry today is a multi-trillion dollar business that
employs hundreds of thousands of people across the globe and impacts
literally billions of people every day. Yet there is no comprehensive
book or reference material available in the marketplace that provides
fact-based perspectives on how to develop and manage a successful card
business - despite the significant demand from all those involved in the
industry. "Developing and Managing a Successful Payment Cards Business"
offers information, analysis, observations, perspectives and advice on
developing and managing a card business. There is comprehensive coverage
of all areas including card business strategy, product development,
customer acquisition and retention strategies, and product marketing
techniques. The book also reviews underlying infrastructure components
relating to operations and systems including risk management and
transaction processing and suggests improvement techniques. There is
detailed discussion on portfolio performance and profitability
evaluation, as well as new technology developments and emerging payment
systems such as chip cards and mobile payments.